FAQ: Fyro T22 Backpack; Your Portable Command Center
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Product: Is the T22 Backpack waterproof?

While it won’t morph into a scuba-diving bag, the Fyro T22 is impressively water-resistant.

Crafted from 330D Kodra Nylon and fortified with a water-resistant polycarbonate finish on the front AND back, this pack is built to protect your gear from the elements.

Plus, with PU-coated YKK zippers safeguarding your tech compartment, you’re equipped to conquer the elements and seize the day, no matter what

Last updated: May 06, 2024 20:13

Product: What comes with the T22 Backpack on Kickstarter?

When you back the T22 Backpack on Kickstarter, you’ll receive one standard nylon keyleash, one sternum strap, and one Hydrolock Water Bottle Holder.

We recommend grabbing a Premium Retractable Key Leash and another Hydrolock Water Bottle Holders during this campaign, while prices are low!

Last updated: May 06, 2024 20:13

Product: Is there an Airtag compartment?

You bet!

Our top-secret compartment, named The Vault, has a specially designed Airtag sleeve.

Tucked away within the main compartment of the T22, The Vault offers a secure spot for your essentials, from medications to cash, credit cards, and your trusty Airtag.

It’s our little secret, shared exclusively with our Kickstarter backers – well, until the word gets out.

Last updated: May 02, 2024 01:15

Product: What materials does the T22 use?

Crafted with precision and care, the T22 boasts a lineup of premium materials:

  1. 330D Polycarbonate Kodra Nylon: Featuring a weatherproof coating on the front and back, this featherlight fabric keeps your gear dry and protected.

  2. 600D Polyester with non-toxic PVC: This smooth, weather-resistant lining adds abrasion-resistance to the bottom of the bag and a touch of sophistication to the lid.

  3. “Fyro-copper” 100D Honeycomb Ripstop Lining: Lush and durable, it also creates a highlight effect in the bag making your gear easy to find.

  4. YKK Zippers: Nothing but the best.

  5. Woojin Hardware: High quality buckles and clips from Korea, built to withstand the test of time.

  6. Double-Bonded Lycra: Breathable and silky-smooth, we line this material on the shoulder straps and back panel so the bag feels like a cloud when you wear it.

  7. Silicone Leather: Luxurious protection for your tech, sourced from top-tier furniture makers, it’s like a limo for your laptop.

It’s this meticulous attention to detail that makes the T22 the Bentley of bags.

Last updated: May 06, 2024 20:14

Product: What is the size and weight of the T22?

For everyday carry, the T22 packs a punch at 22 liters, with dimensions of:

Height: 18 inches (45cm) Width: 12 inches (31cm) Depth: 7 inches (18cm) when fully packed out

And when you need a little extra room to roam, it expands to 26 liters, with dimensions of:

Height: 18 inches (45cm) Width: 12 inches (31cm) Depth: 8 inches (21cm)

And it all comes in at a lightweight 2.7lbs (1.2kg), excluding any detachable water bottle holders or other add-ons.

Last updated: May 04, 2024 05:50

Product: Will the T22 fit underneath the seat of an airplane?

Absolutely! We understand the frustrations of airline restrictions, which is why we’ve designed the T22 to seamlessly fit the personal item size requirements for 95% of airlines.

For specific dimensions, please refer to the above FAQ.

Last updated: April 21, 2024 02:30

Product: Is the T22 Backpack Vegan?

You bet! No animals were harmed in the making of this bag. The silicone leather used in the tech compartment is actually a vegan silicone leather.

Last updated: May 06, 2024 20:18

Product: Why does it only come in one color option?

Crafting the perfect backpack is like solving a puzzle with a thousand pieces.

We’re all about simplicity, so we trimmed down the options to make sure your bag arrives with zero hiccups.

After all, fewer choices mean fewer chances for mix-ups.

So, we decided to go with one color, and put it to a vote. Surprise; the community overwhelmingly picked black as the clear winner!

It’s sleek, timeless, and ready to tackle whatever life throws your way.

Last updated: April 29, 2024 03:50

Product: What is the best use case for the T22 Backpack?

We designed the T22 for the life of a modern founder who lives an on-the-go life.

But while it’s crafted to be the ultimate work companion, its versatility knows no bounds.

Whether you’re jet-setting across the globe or navigating your daily commute, this backpack effortlessly adapts to your dynamic lifestyle.

It’s not just for entrepreneurs and founders—the T22 is for anyone who demands excellence from their tech gear, every step of the way.

Last updated: May 02, 2024 01:15

Product: What sort of testing has been done on the bag?

We knew that to make something truly exceptional we’d have to work with the best partners and put some serious time into developing the bag.

Over the course of two years, dozens of the industry’s top experts have helped design, develop, test, and refine the T22 Backpack into the ultimate modern work bag.

Last updated: April 29, 2024 03:50

Product: How do the removable water bottle holders/pockets work?

To attach the water bottle holder, unzip the back wallet pocket and clip it into place using the designated Woojin clips.

If you prefer a sleeker look, simply unhook the holder from the webbing to reveal two hidden back wallet pockets. This customizable design allows you to carry one, two, or zero water bottle holders, adapting to your needs.

Keep in mind that when a water bottle is engaged, the back pocket is unavailable for other items.

Most backers opt for two water bottles: one in the bag and one as a spare, allowing the other back pocket to be used for essentials like your wallet or passport!

Last updated: April 21, 2024 02:30

Product: Why does the bag have gussets?

Gussets play a vital role in the T22’s functionality.

They prevent the bag from fully opening, protecting its padded bottom from damage.

Additionally, the gussets enhance the bag’s stability, ensuring it stands upright while maintaining easy access to the main compartment.

With gussets, the T22 offers the perfect balance of protection and accessibility.

Last updated: April 21, 2024 02:30

Product: Where are the bags made and what are the factory conditions like?

Fyro takes pride in manufacturing our bags at TheSANG factory in Ho Chi Minh, Vietnam.

Led by Richard Lee, an esteemed figure in the backpack industry with experience working with renowned brands like Puma, Osprey, and Coach, TheSANG factory maintains top-notch ethical standards.

To learn more about TheSANG, visit their LinkedIn page or watch footage of our “Building a Backpack” series on YouTube.

Last updated: April 21, 2024 02:30

Product: What size laptop and tablet can fit?

LAPTOP SLEEVE:

The T22 can fit up to a 16”” Macbook Pro. The laptop sleeve dimensions are listed below.

15 inches (38cm) tall, 9.5 inches wide (24cm), 1.5 inches (4cm) depth.

TABLET SLEEVE:

12 inches (30cm) tall, 9.5 (24cm) inches wide

Last updated: May 06, 2024 20:18

Product: What side is the Hydrolock Water Bottle Holder?

There are two Hydrolock Water Bottle types - left side, and right side. You can pick which side you want in your post-campaign survey.

Last updated: May 05, 2024 04:38

Product: What is the final color of the internal lining?

After reviewing DOZENS of lining options we have finally decided upon (what we call) a “Fyro-Copper” interior.

This means that the lining will be sort of an orange/tan fusion, that will result in a brilliant copper hue, which creates a highlight effect making it easier to see what’s in your bag.

The photos on the Kickstarter campaign are very close, but the final fabric will be slightly less neon and a bit more on the earthy side.

Last updated: May 05, 2024 04:38

Product: Where will the Fyro logos be on the outside of the bag?

After reading through HUNDREDS of comments, we heard the people and have decided to put the logo in two locations.

  1. The word ‘Fyro’ on the front lid (black on black)

  2. A small metal circle with our graphic logo on the bottom right of The Hatch (also, black on black).

…and that’s it! Nice and subtle.

Last updated: May 06, 2024 20:18

Product: Is this a limited edition bag?

YES! We want to reward our early-adopters with a limited edition version of the T22.

While we haven’t quite finalized the details/design yet, we can promise that it will be subtle (yet awesome) and only be awarded to Kickstarter backers like yourself.

Last updated: May 05, 2024 04:38

Product: Are there any pen pockets?

We know that go-getters need quick access to their pens, but we also didn’t want to make a pocket that is too prescriptive (aka; that ONLY fits a pen).

So, in The Hatch (front compartment), there are two long pockets lined with premium power mesh. These pockets are the ideal size for storing your sunglasses, a B7-sized notebook, or passport…

AND, they are the perfect place to keep multiple pens.

Simply tuck your pen(s) inside the pocket and clip them securely on the outside. Super easily accessible anytime a genius idea strikes.

Be sure to watch our full walkthrough to see what we mean.

Last updated: May 05, 2024 04:38

Misc: Can I get a refund?

While you can cancel your backing while the campaign is live, once it’s closed, we don’t offer refunds, cancellations, or returns. All Kickstarter purchases are final and not eligible for our return policy (that’s why we offer up to 34% off the full price!).

But don’t worry, all Fyro bags are protected by our lifetime warranty against manufacturing defects (check the Warranty FAQ for more details). Thank you for your confidence in us!

Last updated: May 06, 2024 20:20

Misc: Do I have to fill out a survey to get my T22?

Yes! A few weeks after the Kickstarter campaign has ended we’ll send you a survey to collect all of your shipping information.

You will also see shipping costs and add-on products at this time.

Without this information, we cannot fulfill your order, so make sure to watch for updates regarding survey information!

Last updated: May 05, 2024 04:38

Misc: Why choose Fyro?

Fyro is a community-driven brand on a mission to empower every step of your journey.

Our backpacks are built to match your drive, ensuring they withstand the test of time while keeping you organized and ready for whatever life throws your way.

Plus, with our lifetime warranty, we’ve got your back every step of the way.

And because we believe in paying it forward, 3% of all sales are reinvested into entrepreneurs and small businesses worldwide. Welcome to the Fyro family!

Last updated: May 05, 2024 04:38

Misc: What is your warranty?

We offer a lifetime warranty from any manufacturing or construction defects. If you have any issues, reach out to us and we’ll make it right.

Please note, this warranty doesn’t cover normal wear and tear or natural aging of fabrics, and is only applicable to the original owner.

Last updated: May 05, 2024 04:38

Misc: When will the T22 be available to purchase on the Fyro website?

Our Kickstarter backers are priority #1.

Once the orders are fulfilled (or mostly fulfilled) we will look to start selling on our website.

Estimated for January 2025.

Last updated: May 05, 2024 04:38

Misc. Why does Kickstarter take so long for shipping?

Kickstarter is a game-changing platform that allows people like me to follow their dreams.

The way it works is this…

Someone (like me) has an idea, then they ‘pitch’ it via Kickstarter, and if the campaign is successful, they take the funds and start making the product!

Because of this setup, it means that it usually takes anywhere from 6-10 months to actually get the product made and delivered to backers.

BUT! Kickstarter creators mitigate that waiting time by giving you a one-time low price that will never be offered again (For fyro it’s $199 USD on Kickstarter vs $285 USD retail).

Kickstarter has helped raise over 7.78 billion USD for creators, inventors, and entrepreneurs since it’s founding in 2009. Thank you for your support!

Last updated: May 06, 2024 20:33

Shipping: Duties and taxes

All Fyro products will ship from our US warehouse, meaning that US customers will not have to pay any taxes or duties.

For non-US customers, it’s possible you’ll pay Duties & Taxes - if so, the amount will be determined by your country’s laws.

We originally intended to charge for duties upfront, but the community spoke very clearly that they did not want this. Reason being, not all customers will be charged for duties, even if they are in the same country, and the upfront duties costs were quite high (which we totally get!).

Overall, duties are a bit of a complex topic, but at the end of the day if you’ve ordered something from the US before, you probably have a good idea of what to expect.

If you need more information, you can find a free Duties & Taxes calculator below that should give you a good idea of what you’d be required to pay.

https://www.easyship.com/duties-and-taxes-calculator

Last updated: May 06, 2024 20:33

Shipping: When will the bags ship?

This may be our debut Kickstarter, but we’ve spent two years gearing up for this moment.

With top-notch experts by our side, we’re aiming to have the bags at our California warehouse by December.

That means you can expect your T22 backpack to arrive just in time to kick off the new year!

Last updated: May 06, 2024 20:33

Shipping: What countries are you shipping to? (and how much will it cost?)

We currently ship to the below countries. Please remember that shipping will be charged after the campaign. Bags will be shipped from the US. Fyro is not responsible for customs, duties or import fees associated with receiving your order.

Australia - $35.00 Austria - $29.00 Belgium - $29.00 Brazil - $19.00 Canada - $15.00 Croatia - $19.00 Czech Republic - $29.00 Denmark - $19.00 Finland - $25.00 France - $19.00 Germany - $19.00 Greece - $25.00 Hong Kong - $19.00 Hungary - $19.00 India - $29.00 Indonesia - $39.00 Ireland - $19.00 Israel - $25.00 Italy - $19.00 Japan - $35.00 Luxemburg - $19.00 Malaysia - $19.00 Mexico - $29.00 Netherlands - $19.00 New Zealand - $35.00 Norway - $29.00 Philippines - $35.00 Poland - $19.00 Portugal - $19.00 Romania - $19.00 Singapore - $19.00 Slovakia - $19.00 South Korea - $25.00 Spain - $19.00 Sweden - $19.00 Switzerland - $19.00 Taiwan - $39.00 Thailand - $19.00 United Kingdom - $15.00 United States - $9.00 Vietnam - $29.00

If you do not see your country listed, shoot us an email [email protected] and we’ll see if there’s something we can do!

Last updated: May 06, 2024 20:33

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

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BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

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That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

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